At Shiela Beauty World, every product is curated with care and delivered with the utmost attention to quality. We want you to feel completely confident and delighted with your purchase.

Please note that all sales are final. We do not offer refunds, returns, or exchanges, except in the rare event that an item is damaged upon delivery or lost in transit.

We kindly encourage you to inspect your order upon delivery before the courier departs, to ensure that every item meets your expectations.

If your order arrives damaged or incomplete, please decline the package and reach out to our customer care team within 1 hour of delivery via phone or email. Our team will gladly assist you in resolving the issue promptly.

Once an order has been confirmed, it cannot be canceled. We recommend reviewing your selections carefully before completing your purchase to ensure a smooth experience.

Thank you for choosing Shiela Beauty World — where beauty meets confidence and care.