At Shiela Beauty World, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website, create an account, or make a purchase.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

When you visit or make a purchase from Shiela Beauty World, we may collect the following information:

Personal Information

• Full Name

• Email Address

• Phone Number

• Billing Address

• Shipping Address

• Payment details (processed securely by our payment provider)

Automatically Collected Information

• IP address

• Browser type

• Device information

• Pages visited and browsing behavior

• Cookies and usage data

We collect only the information necessary to process orders and improve your experience.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Confirm and verify payments

• Deliver purchased products

• Communicate order updates

• Respond to inquiries and customer service requests

• Improve our website and shopping experience

• Prevent fraud and unauthorized transactions

We do not sell, rent, or trade your personal data to third parties.

3. Payment Security

All online payments are processed securely via trusted third-party payment gateways.

Shiela Beauty World does not store your:

• Debit/Credit card number

• CVV code

• PIN

• Full banking credentials

All transactions are encrypted and processed directly by the payment provider.

4. Sharing of Information

We may share limited information with:

• Payment processors (for transaction handling)

• Courier and logistics partners (for order delivery)

• Government or law enforcement agencies when required by law

All partners are required to handle your data securely and use it only for service-related purposes.

5. Cookies

Our website uses cookies to:

• Remember items in your cart

• Enhance website functionality

• Analyze traffic and usage patterns

• Improve overall user experience

You may disable cookies in your browser settings, but this may affect some site functionality.

6. Data Protection & Security

We implement reasonable technical and organizational security measures to protect your personal data from unauthorized access, misuse, or loss.

However, no internet transmission is completely secure. While we take all necessary precautions, we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Request access to your personal information

• Correct inaccurate information

• Request deletion of your data (where legally permissible)

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these external sites.

9. Updates to This Policy

Shiela Beauty World reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

📧 Email: info@shielabeautyworld.com
📞 Phone: +234 9095322538